Copyright: © Pinnacle Systems 1999


Welcome to the Studio PCTV Agent

The PCTV Agent is launched automatically after installation and will test the installation of your Studio PCTV (pro). The Studio PCTV Agent will perform 5 different tests. It is recommended that you run through all of the tests.

If at any time you experience problems while using the Studio PCTV (pro), you can use the Studio PCTV Agent to find problems and suggest solutions.

You can also start the PCTV Agent at another time in the Studio PCTV program group in the Tools folder of the Start menu.

Please close all other active programs while running the Studio PCTV Agent


Software Installation Test

This test checks whether all software components needed by Studio PCTV are correctly installed and of the latest version.


Studio PCTV software components

The Studio PCTV software components were correctly installed and are up to date.


The Studio PCTV software installation is faulty!

A required component was not found.

Please exit the Agent now, then uninstall all Studio PCTV applications and drivers. The uninstall program is in the Studio PCTV program group and under Control panel\\Add/remove software. Before reinstallation, reboot your system to ensure that no other programs are active at the time of installation. Reinstall all the PCTV software from the current CD.


The Studio PCTV software installation is faulty!

One or more required files was not recognized, corrupt, or out of date.

•	If you have downloaded a new version from our server, please reinstall this update. The internal version management was not updated during this update attempt.

•	If you have swapped individual drivers by hand, or if this was done by another installation routine, then it is impossible to ensure that the Studio PCTV will function properly.

Please exit the Agent now, then uninstall all Studio PCTV applications and drivers. The uninstall program is in the Studio PCTV program group and under Control panel\\Add/remove software. Before reinstallation, you should reboot your system to ensure that no other programs are active at the time of installation. Reinstall all the PCTV software from the current CD.


The Studio PCTV software installation is faulty!

A required software component is out of date on your system."

-If you have swapped individual drivers by hand, or if this was done by another installation routine, then it is impossible to ensure that the Studio PCTV will function properly.

Please exit the Agent now, then uninstall all Studio PCTV applications and drivers. The uninstall program is in the Studio PCTV program group and under Control panel\\Add/remove software. Before reinstallation, you should reboot your system to ensure that no other programs are active at the time of installation. Reinstall all the PCTV software from the current CD.


The Studio PCTV software installation is faulty!

A required software component has been updated that has not been tested and certified by Pinnacle Systems. It is impossible to ensure that Studio PCTV will function properly with this driver.

Please exit the Agent now, then uninstall all Studio PCTV applications and drivers. The uninstall program is in the Studio PCTV program group and under Control panel\\Add/remove software. Before reinstallation, you should reboot your system to ensure that no other programs are active at the time of installation. Reinstall all the PCTV software from the current CD.


DirectX Test

Microsoft DirectX 6.x or higher is required by Studio PCTV.

This test checks whether all the DirectX and DirectDraw are present and up to date.


MS DirectX 6.x

The required files for MS DirectX  were successfully tested and are up to date.


The DirectX installation is faulty!

Not all the components of Microsoft Direct were found or properly registered.

You can install DirectX from you Studio PCTV CD.

Exit the Agent and all other programs now. Start the installation program (CD path:\autorun.exe). Select "Custom". In the installation selections, mark MS DirectX and start the installation procedure.

Once you have restarted Windows, you can launch the agents again and continue with the tests.


The DirectX installation is faulty!

One or more files may be corrupt. It is impossible to ensure trouble-free functioning of the Studio PCTV.

•	If you have installed a newer version, then reinstall this update. The internal version management was not updated during this update attempt.

•	If you have swapped individual drivers by hand, or if this was done by another installation routine, it is recommended that you re-install your Studio PCTV software.

Please exit the Agent now, then uninstall all Studio PCTV applications and drivers. The uninstall program is in the Studio PCTV program group and under Control panel\\Add/remove software. Before reinstallation, you should reboot your system to ensure that no other programs are active at the time of installation. Reinstall all the PCTV software from the current CD.


The DirectX installation is faulty!

An outdated MS DirectX version was found. Studio PCTV, requires MS DirectX Version 6.0 or higher.

Exit the Agent and all other programs and start the Studio PCTV installation program (CD path:\autorun.exe). Select "Custom". In the installation selections, mark MS DirectX and start the installation procedure.

Once you have restarted Windows, you can launch the agents again and continue with the tests.


DirectDraw Compatibility Test

This test checks your graphics board for DirectDraw compatibility.

The test will display the test pattern shown below, sized YYY x ZZZ, for approximately 3 seconds in the center of the screen.

When you see this, it means the so-called primary surface of your graphics card is functioning properly. Most recent graphics cards (manufactured in the last 2 years) will support DirectDraw.

If this test fails, reinstallation of the latest graphics drivers for your graphics card.

The Primary mode is a kind of Overlay mode and is in some cases better than the Overlay mode. Here the Studio PCTV board takes on the scaling of the displayed image. For this purpose, the video data is transferred directly to the video memory of the graphics board. Which sizes are available depends on the video standard of the input signal.
The advantage of this setting is the optimal image quality of 16/32-bit resolution (16.7 million colors) while disturbing effects are avoided. With 8-bit resolution the color transitions are not smooth due to the limited number of colors.


DirectDraw

DirectDraw compatibility test passed with the graphics card drivers and current display settings. You should re-run this test if you change your graphics card drivers or display resolution.


The DirectDraw compatibility test failed with the current display settings.

The driver for your graphics card is defective. The graphics driver did not report any errors while drawing the surface, but it is not functioning correctly.

Try Lowering the resolution and/or color depth of your graphics card and repeat the test. If this fails to eliminate the trouble, contact your dealer or the manufacturer of the graphics card and ask about new drivers and/or a patch to eliminate this problem.

Although this basic functionality does not work, however, there is a possibility that the PCTV may operate with the "overlay" display, albeit, with limitations. Since this limitation may, in some circumstances, cause your graphics card and/or the associated drivers to malfunction, the test is aborted at this point.

You can activate the so-called overlay in the PCTV Vision application manually in the Preferences dialog. This function, however, is not supported by all applications.


The DirectDraw compatibility test failed.

MS DirectX is not properly registered. The MS DirectX components exist at the file level but are not registered in your system. This may result from an incomplete DirectX installation and/or manual copying of individual MS DirectX components.

Exit the Agent and all other programs now. Next, start the installation program (CD path:\autorun.exe). Select "Custom". In the installation selections, mark MS DirectX and start the installation procedure.

Once you have restarted Windows, you can launch the agents again and continue with the tests.


The DirectDraw compatibility test failed.

Older MS DirectX components are registered in your system. However, there are newer file versions on your computer. As a rule, this is generally attributable to an incompletely executed MS DirectX installation and/or manual copying of individual MS DirectX components.

Exit the Agent and all other programs now. Next, start the installation program (CD path:\autorun.exe). Select "Custom". In the installation selections, mark MS DirectX and start the installation procedure.

Once you have restarted Windows, you can launch the agents again and continue with the tests.


The DirectDraw compatibility test failed with the current display settings.

The graphics card and/or the associated driver reports that there is no hardware support for the requested function.

Your graphics card and/or the graphics card driver currently in use do not support MS DirectX completely. You cannot use Studio PCTV without DirectX support.

Lower your resolution and/or color depth and repeat the test

If this fails to eliminate the trouble, contact your dealer or the manufacturer of the graphics card and ask about new drivers and/or a patch to eliminate this problem.


The DirectDraw compatibility test failed.\n\n"

Your graphics card and/or the graphics card driver currently in use report that they generally support the requested function. However, errors occur during execution. Your graphics card and/or the associated drivers may not be DirectDraw compatible.

You cannot use Studio PCTV without DirectX  support.

Lower your resolution and/or color depth and repeat the test

If this fails to eliminate the trouble, contact your dealer or the manufacturer of the graphics card and ask about new drivers and/or a patch to eliminate this problem.


The DirectDraw compatibility test failed.

To use the Studio PCTV, you need a display resolution with a minimum color depth of 256 colors.

Please increase your color depth (\\Start\Preferences\\Control panel\\display) and repeat the test.


The DirectDraw compatibility test failed.

An unexpected MS DirectX error occurred.

Close the Agent and all other applications; reboot

Windows. Afterwards, restart this test. If this does not succeed in eliminating the problem, then reduce your resolution and/or color depth and repeat the test and/or reinstall MS DirectX 6.x from the installation CD.


Graphics Card Full-Screen Overlay Function Test

This test checks the ability of your graphics card to display a video at full screen in the current resolution.

In the Overlay mode the graphics board scales the images. The video data is transferred into the the part of the graphics board´s memory which is not used for displaying graphics data. The graphics board processor displays the video signal supplied by the Studio PCTV board. You can also change the image size by selecting a different video format.
If the graphics board is equipped with sufficient memory, the full-screen mode is possible. Independently of the number of colors you selected for your graphics board, the overlay appears in real colors.


Full-screen display

Full-screen display of video is possible with the current display settings

(resolution, color depth, screen refresh rate, and driver version of your graphics card).


The DirectDraw full-screen (overlay) compatibility test has failed.

The TV full-screen functionality is impossible with the current display settings (resolution, color depth, screen refresh rate, and driver version of your graphics card).

The maximum television picture display size is currently 768 x 576 pixel.

Lower your resolution and/or color depth and repeat the test

If this fails to eliminate the trouble, contact your dealer or the manufacturer of the graphics card and ask about new drivers and/or a patch to eliminate this problem.


The DirectDraw full-screen (overlay) compatibility test has failed.

An unexpected MS DirectX error occurred.

Close the Agent and all other applications; reboot Windows. Afterwards, restart this test. If this does not succeed in eliminating the problem, then reduce your resolution and/or color depth and repeat the test and/or reinstall MS DirectX  from the installation CD.


TV Function Test

This test checks whether your system can be used to generate a TV picture. To do this, it generates and displays a test pattern. This test will access the Studio PCTV hardware directly and verify its address range.


TV function test
TV function test completed

The TV function test was completed successfully.


The TV function test failed.

There is probably a resource conflict.

Close the agent and all other applications, then use the Device Manager (Start\\Preferences\\Control Panel\\System) to check for resource conflicts. These are identified by a yellow circle with the black exclamation point. You can then correct the settings, if necessary, using the properties of the device.


Video Capture Test

A test pattern is generated, recorded, and then compared with the original. This is to ensure that you can record video and that there are not any interrupt conflicts.


The video capture test

The video capture test was completed successfully.


The capture test failed.

There is probably a resource conflict.

Close the Agent and all other applications. Start the device manager. Use it to check for possible conflicts. These are recognizable by the yellow circle with the black exclamation point. You can then correct the settings, if necessary, using the properties of the device. Because the Studio PCTV is a PCI card, it is not possible to change the interrupt via the device manager. You can assign and block interrupts via the BIOS of your computer. As a rule, the Studio PCTV is able to share interrupts with other PCI cards, provided the other card or cards also support this. It is usually not possible for the Studio PCTV to share interrupts with an ISA device.


The capture test failed.

It was impossible to access the capture driver, since it is either not installed or has been deactivated. Check the status of the capture driver. To do this, go to \\Start\\Control Panel\\Multimedia Properties\\Devices\\Video Capture Driver\\Properties of miroMEDIA PCTV. Make certain that it is active.

If this does not lead to success, reinstall the drivers.

Now close the Agent; uninstall all Studio PCTV applications and drivers. The uninstall program is in the Studio PCTV program group and under Control panel\\Add/remove software. Before reinstallation, you should reboot your system to ensure that no other programs are active at the time of installation.


The capture test failed.

It was impossible to access the capture driver, since it is being used by another application. Close all other programs, restart Windows, and restart the PCTV Agent in the "Studio PCTV" program group.